Effective Date: September 7, 2026
Last Updated: September 7, 2026

Welcome to LUTsMaster (https://lutsmaster.com). Your privacy and data security are paramount to us. This Privacy Policy explains how LUTsMaster (“we”, “us”, or “our”) collects, uses, protects, and discloses your personal data when you visit our website, download our free sample packs, or purchase our digital 3D LUTs and video editing presets.

1. Information We Collect

We collect information that you directly provide to us, as well as data gathered automatically when you browse our store:

  • Account & Order Information: When you purchase a digital product or register an account, we collect your name, email address, billing address, and username.
  • Lead Magnet & Newsletter Opt-ins: When you request our Free Cinematic LUTs Starter Pack, we collect your name and email address to deliver your instant download link and exclusive welcome discount voucher.
  • Payment Information: All financial transactions are processed directly by certified, PCI-DSS compliant third-party payment gateways, specifically Stripe and PayPal. LUTsMaster never captures, processes, or stores your credit card or debit card numbers on our servers.
  • Technical & Browsing Data: We automatically collect standard server log data, IP addresses (anonymized for analytics), browser type, referring URLs, device information, and time spent on pages to maintain site performance and prevent fraudulent activity.

2. How We Use Your Information

We use the data we collect solely for legitimate business and transactional purposes, including:

  • Fulfilling orders and delivering instant digital downloads (.CUBE files, ZIP archives, and installation guides).
  • Sending essential transactional notifications, including order confirmations, invoices, and download link updates.
  • Providing prompt customer support, troubleshooting color grading workflows, and addressing software compatibility inquiries.
  • Delivering product announcements, color grading tutorials, and special discounts when you have explicitly opted in (you can unsubscribe at any time with one click).
  • Protecting our store from automated spam, fraudulent purchases, and brute-force attacks via honeypot and IP rate-limiting systems.

3. Legal Basis for Processing (GDPR & UK Data Protection)

If you reside in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal data depends on the specific context:

  • Performance of a Contract: Processing necessary to fulfill your order and deliver purchased digital products.
  • Legitimate Interests: Securing our website, preventing fraud, and improving our color grading tools.
  • Consent: Where you have opted in to receive promotional emails, marketing updates, or non-essential cookies.
  • Legal Obligation: Retaining tax and accounting records as mandated by applicable law.

4. Cookies & Tracking Technologies

LUTsMaster uses cookies and similar tracking technologies to enhance your browsing experience, remember your cart items, and analyze site performance. We classify cookies into:

  • Necessary Cookies: Required for core site functionality, user login sessions, and secure checkout.
  • Functional Cookies: Enable user preferences such as currency and comparison slider states.
  • Analytics Cookies: Help us understand aggregate traffic patterns and improve navigation (e.g., Google Analytics).

You can manage, customize, or revoke your cookie preferences at any time via the Cookie Settings banner located in the bottom corner of our website.

5. Data Sharing & Third-Party Service Providers

We do not sell, rent, or trade your personal data to third parties. We share information only with trusted third-party service providers strictly necessary to operate our website and services:

  • Payment Processors: Stripe Inc. and PayPal Holdings, Inc. to securely process customer payments.
  • Infrastructure & Security: Cloudflare (CDN, SSL/TLS encryption, and DDoS mitigation) and LiteSpeed Web Server.
  • Email Communications: Secure SMTP relay infrastructure for transactional delivery.
  • Legal Compliance: We may disclose information if required to do so by law, subpoena, or to protect the safety, rights, or property of LUTsMaster and our customers.

6. Data Retention & Security

We implement comprehensive security measures, including 256-bit SSL/TLS encryption across all endpoints, strict HTTP security headers (HSTS, CSP), and hardened server firewalls. We retain your order history and account data only for as long as necessary to maintain your access to digital downloads and fulfill tax and accounting obligations.

7. Your Privacy Rights (GDPR, CCPA & Global)

Regardless of your location, you have rights regarding your personal information, including:

  • Access & Portability: You may request a copy of the personal information we hold about you.
  • Correction: You may request correction of inaccurate or incomplete personal details.
  • Deletion: You may request the deletion of your account and personal data, subject to statutory retention requirements.
  • Opt-Out: You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any promotional message.
  • Do Not Sell My Info (CCPA): We do not sell personal information to any third parties.

To exercise any of these rights, please email us at [email protected].

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us at: